WELCOME TO THE QUALITY TEXAS ORGANIZATIONAL PERFORMANCE RESOURCE LIBRARY (PAGE 2)

SAMPLE RESULTS FOR BALDRIGE RECIPIENTS ARE LISTED BELOW - SEE WHY THIS APPROACH WORKS

FOR ADDITIONAL INFORMATION SEE PAGE 1 OF OUR RESOURCE LIBRARY


HEALTHCARE
The Secrets Of St. Joseph's Healthcare - Mac McGuire, Ph.D. St. David's Healthcare; Exceptional Care - Jon Foster Baylor Grapevine, Scores Big In Patient Satisfaction - Kris Powell, RN
What I Learned From Using The Baldrige Criteria In Healthcare - Susan Shonk, RN Healthcare - The Argument For Baldrige - Quality Texas Addressing The HC Quality Chasm- Denney, St.John, Youngblood
Note To The C-Suite - Douglas Monroe, M.D. ALSO SEE LEADERSHIP CATEGORY FOR ALL SECTORS Results Reported By Healthcare Recipients - Quality Texas
Aligning Baldrige With Healthcare - Deborah Flores, R.N., Ed.D. Journey to Excellence; How Baldrige Leaders Succeed - Goonan, Muzikowski, Stoltz Building A Better Healthcare System Glenn Bodinson
Medical Quality Management Systems - TMAC Building Results With Baldrige Feedback - MGHCPE Using 'BOS' To Span The Quality Chasm - Reid and Christensen
   
EDUCATION
Taking The Baldrige Education Criteria ToA Deeper Level - Laura Longmire Aldine ISD - Journey to Excellence- Nadine Kujawa Educational Excellence - Baldrige
Education: An Important Checkpoint - Milt Krivokuck The Business of Education - Roy Bond Benchmarking Education - Laura Longmire
Measuring Improvement - Dr. Deborah Cron Processes, How We Do What We Do - Kathryn Leroy Systemic Quality -
Texas Charter Schools Association
   
WORKFORCE
Workforce Focus - Richard DeWitt Customer Satisfaction Through Employee Satisfaction - Denis Leonard, Ph.D. How To Identify Personality Styles - Stu Schlackman
Implementing The Baldrige Criteria; What About Employees - Tammi Cooper, Ph.D. Employee Engagement - Pat Townsend & Joan Gebhardt Baldrige Values - A Key Differentiator- Craig Anderson
Baldrige Values And The Golden Rule - Tim Lewis
 
LEADERSHIP
CEO Commitment To Performance Improvement - Jack Budkley Healthcare; The Role Of Leadership and Empowerment - Sandra Jones, RN Healthcare; It's All About Leadership - Douglas Lawson
Leadership In The ASQ Organizational Excellence Certification - Carol Kuntz What Is Quality Leadership and Why Is It Important? - Denis Leonard, Ph.D. Management By Trust Instead Of Fear - Jack Pompeo
Healthcare; Servant Leadership And Employee Culture - Phil Wentworth Healthcare Leadership Is About Learning - Britt Berrett & Mark Atkinson Thoughts On Leadership; What Is It? - Pat Townsend & Joan Gebhardt
Ethics, A Strategic Imperative - Baldrige The Role of Empowerment - McGuire Resistance Training; Value and Trust - Jo Anna Couch
A Modest Proposal; Boards and Leadership - Joe Muzikowski Leadership Accountability - Korbell and Longmire A Lesson In Leadership - Doug Lawson
Role of Leaders During Crisis - Brian Lassiter Faulty Leadership Practices - Denis Leonard Leadership And A Discerning Heart - Rev Daniel Kanter
Company Culture Excellence - USL Characteristics of Baldrige Recipients- Monfort Institute Servant Leadership - Vic Sassone
Cooperative Governance - Elizabeth Parker    
     
METHODS AND TOOLS
Lean / Six Sigma Return On Investment - Deboreh Wallace The Future of Quality - Pat Townsend & Joan Gebhardt Essentials For Excellence - Multiple Authors
Using Cost Of Quality To Demonstrate Excellence - Douglas C. Wood Medical City Uses PDCA To Accelerate Improvement - Laura Weber, RN Management Systems & Baldrige - Denis Leonard, Ph.D. & Mac Mcguire, Ph.D.
Carter Blood Care, Lean Reduces Cost - Edward Latson Quality Planning In Your Supply Chain - Heather McCain DescribingA Complete QualityProcess - Pat Townsend & Joan Gemhardt
Principles And Methods Of Quality - Grace Duffy CATS In Prison, How Improvement Teams Drive Change - Frederick Huff Data Driven Decision Making - Jonathon Andell
A 21st Century Framework for Baldrige Achievement(1) - Forrest Breyfogle A 21st Century Framework for Baldrige Achievement (2) - Forrest Breyfogle Kick StartingA Successful Lean / Six Sigma System - Jd Marhevko
Baldrige, Six Sigma, and Lean; What's The Difference? - Mystery Consultants Using Affinity Analysis To Identify Risk - Singly, Williams and Meier A Certification Track Map - Grant Short
Eight Deadly Wastes - Jobby Johnson Starting and Sustaining A complete Quality System - Grace Duffy & Jack Moran NEW  
     
THE CRITERIA
How Do I Get Started? - Baldrige Baldrige Criteria; Excellence In The Construction Industry - Andy White Top Ten Reasons You Should Not Do Baldrige - Mac McGuire, Ph.D.
Two Paths To Becoming A Baldrige Role Model - Barry Johnson & Robert Vokurka, Ph.D. Using The Baldrige Criteria In Business - Pam Bergeron Important Definitions For The Baldrige Journey - Mark Montgomery, MD
The Baldrige Criteria; It's Easy, It's Free, And It Works - Dale Crownover The Baldrige Metric; The Cost Of Doing Nothing - Barry Johnson The Baldrige Criteria Drive Innovation; It's Not Optional - Steve Babb
Baldrige As A Driver In The Home Building Industry - Denis Leonard, Ph.D Grasp The Subtle Essence Of Baldrige Excellence - Craig Anderson Top 3 Things I Learned About Implementing The Criteria- Ken Leach
Life After Baldrige; Keep Using The Criteria To Get Better - David Porter Why Make The Decision To Use The Baldrige Criteria - Mac McGuire, Ph.D. Aspects Of Baldrige - Denis Leonard, Ph.D, Bill Denney, Ph.D.
Self Assessment, Leaders - Baldrige From Organizational Challenges To Real Results - Cooper Ph.D. & Denney Ph.D. Self Assessment, Staff- Baldrige
The 2009-2010 Baldrige Criteria; What's New - Craig Anderson Survive and Thrive Using The Baldrige Criteria - Craig Anderson The Self-Assessment Matrix - Denis Lronard
Our Journey With The Criteria - Baylor Plano Business Simplicity and Baldrige - Craig Anderson Why IsExecuting Strategy So Hard - Brian Lassiter
The Importance Of Baldrige To The US Economy- Pat Townsend & Joan Gebhardt NEW Pigskin Play Book For Baldrige - Dale Hershfield NEW TheImportance of Baldrige to the US Economy -Pat Townsend & Joan Gebhardt NEW
     
MISCELLANEOUS
Why They Call It A Journey - Susan Kamas The Purpose And Value Of Team Huddles - Julian Cruz Best Practices Shortcut To Excellence - Glenn Bodinson
What Is Evidence? - Mystery Consultants The Difference Between Change And Transition - Jeff Bracken The Race From Good To Great - Glenn Bodinson
National Housing Award; A First Step To Baldrige - Denis Leonard, Ph.D. Present At The Creation; History Of The Texas Program - Genie Wilson Dillon How Many Measures - David Childs
Global Boxing; The Worldwide Fight For Business - Jet Parker Drive To Competitive Advantage By Taking The Road To Excellence - Bo McBee Change And Transformation In Organizations - Mac McGuire, Ph.D.
Baldrige Criteria - A Life Guide - Dale Crownover Why do I Have Low Scores On Feedback? - Mystery Consultants While We Are Sleeping - Bill Denney, Ph.D.
Your Personal Vision SWOT - Grace Duffy Toward Organizational Excellence - Singly, Williams, Meier Customers Are True North - Jeff Bracken
Myths About Quality - Doug Wood Benchmarking Opportunities For Manufacturers - Ed Latson (TMAC) Shift Happens - Brian Lassiter
Attitude Is Everything - DavidCrosby Anticipating Negotiator Style - Stu Schlackman CanYou Twitter Your Way To Excellence - Dale Hershfield
Followership - Warren Bennis Working Smarter - Brian Lassiter Intention and Attention - Jeff Bracken
Finding A Blue Ocean - Brian Lassiter Customer Focus - Denis Leonard Baldrige and The Church - Pastor Kirk Kriegel
Out of One Crisis and Into Another - Brian Lassiter NEW National Housing Award - Denis Leonard NEW Baldrige and The Church,Part 2- Pastor Kirk Kriegel
Eight Deadly Wastes - Jobby Johnson NEW Organizational Change Starts With You - Elizabeth Parker NEW Your Boss Is A Jerk, So What - Scott Paton NEW
Study Shows That Quality Pays Winners -Mark Wrolstad & Thomas Krueger NEW Team Chartering -Grace Duffy & Jack Moran NEW The Anti-Creativity Checklist -Youngme Moon NEW
     
BALDRIGE RECIPIENT RESULTS
NOTE: These are representative measurements that are intended only as indicators of performance, and are not all measurements required or available. The time frame for improvement varies by applicant.
Click Here ===> SAMPLE RESULTS FOR HEALTHCARE, MANUFACTURING, SMALL BUSINESS, SERVICE, K-12, GOVERNMENT, MILITARY, NON-PROFIT

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